I think the key is to make sure that you first understand the “fundamentals” of your client in the same manner that musicians must first master the fundamentals of playing their instruments. You can’t write a symphony without first knowing all the notes as well as some basic musical theory. When I studied jazz, we had to begin by learning scale progressions, from which we could later improvise. By the same token, when we begin work with a new client, the first thing we try to do is get to know as much about the company as possible. It’s from these often casual conversations that we are able later piece together interesting story ideas. If you know, and understand your clients like a musician knows the scales of an instrument, you can pick the right notes/words to create your own “symphony!”
Sammy
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